Introduction
Welcome to Vrihodha Organics!
These are the terms and conditions governing your access to and use of the mobile application. By accepting these terms and conditions (including the linked information herein), and by using the Site, you represent that you agree to comply with these terms and conditions with Vrihodha Organics (“we”, “us” or “Vrihodha Organics”) in relation to your use of the Site (the “User Agreement”). This User Agreement is effective upon acceptance. If you do not agree to be bound by this User Agreement please do not access, register with, or use this Site. You should read this User Agreement and the Privacy Policy, and then access and read all further linked information referred to in this User Agreement, as such information contains further terms and conditions that apply to you as a user of Vrihodha Organics.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve your experience. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
About Us
Vrihodha Organics has created a line of organic products to help you take charge of your health without sacrificing all the foods you love and spending too much money. We buy directly from farmers who use no pesticides or chemicals in their farming process, ensuring that everything is safe and organic for consumption.
Now is your chance to make a lasting impact by creating a sustainable future where everyone lives well! If you need a prolonged life with less pain and more energy, then it’s now your turn to decide the best for the rest of your life!
We believe that customers are the most important aspect of the success of any organization and so "Customer delight" is the topmost objective at Vrihodha Organics.
Online shopping
Become a member of our site. To deliver any product from the Vrihodha Organics application, you need to be a member of our application. All your details will be treated with the utmost privacy and security. Security is very important to us. We need your delivery address, your contact and payment details to deliver the products you ordered with us. Once your account has been set, you’ll be able to view and purchase your desired product at any time.
Online orders
All orders submitted through our application will be confirmed through mobile phone, and are subjected to be available under these terms and conditions. If any of the items are out of stock at the time of placing your order, you will be notified via SMS, and we will suggest an alternative if possible. As well, if you are not interested in an alternative product, of course, we will refund your money for this item (check our terms and conditions).
Delivery
Normal delivery times are between 9 am – 6 pm from Sunday to Saturday. The days of delivery will depend on the location you live. It may take different delivery days for different areas so please check the tracking status for the days on which we can deliver in your area. You are always welcome to arrange for pick-up at one of our stores.
Payments
We offer two methods of payment:
We accept both online and cash-on-delivery payment modes. We are associated with the secure payment gateway (Razor pay) through which you can pay online for your purchases. When you opt to make an online payment for your purchases, you will only be charged for the items which will be delivered. Upon confirmation of your order, you will receive a confirmation email with the items purchased. A final confirmation email will be sent to you with the final amount and confirmed items to be delivered. This amount will be charged to you through card or cash payment. In case, if there is any cancellation after payment, the amount will be refunded to your bank account.
Disclaimer
You acknowledge and undertake that you are accessing the services on the application and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the application.
Refunds, returns, and stock availability
Non-perishable items can be returned to Vrihodha Organics within one week (with receipt). At Vrihodha Organics, we will work hard to deliver the best products, and to keep the items on the application up to date. Based on the nature of Organic foods, and the fact that some items may no longer be available between the time of order and the time of delivery. If a product is no longer available between the time of placing your order and the time of delivery, we will contact you to offer alternatives. If you don’t wish to receive an alternative, we will amend the order, and the receipt, before delivery.
Privacy and Security Policy
Vrihodha Organics is committed to protecting customers’ privacy and ensuring that all transactions are processed with utmost security. We do not store any credit/debit card information on the servers or database, all details will be processed to the payment gateway directly. Personal information will only be asked to ensure efficient processing of your order and will be saved in a secure database within Vrihodha Organics. We do not sell, trade, or rent any personal information to outside parties unless otherwise compelled by the law. The security and privacy of your personal information are very important to us. We recognize that security is a major concern among online shoppers, and thus we employ state-of-the-art data encryption technology to protect the personal information submitted to us, both during transmission and after receiving.
Customer Information
Other personal data such as your login details, home address, e-mail, and billing information, are stored in highly secured systems to ensure that all the information you provide us will remain fully protected. Only those with proper authorization can view this data. Passwords are stored on our servers using unbreakable encryption systems.
Vouchers
Please register with us on our application to use the vouchers. Online vouchers are valid only for the duration specified on the campaign, and only for one purchase. Vouchers cannot be used directly in the shops; you can make use of them only during online transactions. The discount applies to online purchases, exclusive of the delivery charge if applicable.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We reserve the right to change and amend these terms and conditions. Any changes we make will be deemed to have come into effect on the date that they have been posted on the app. You are responsible for reading the terms and conditions. When you place an order with us you will be deemed to have read, understood, and accepted these terms and conditions. You are advised to review this Privacy Policy periodically for any changes.
Contact details
If you have any questions regarding our Privacy Policy, please contact us:
Email: sales@vrihodha.com
Website: https://www.vrihodha.com
Office Address: Vrihodha Organics Private Limited, Ground Floor, 145, Arokiya Nagar, Nanjikottai road, Vilar, Thanjavur-613006, Tamil Nadu